Privacy Policy

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Privacy Policy

Last updated: September 16, 2026

French Bleue respects your privacy and is committed to handling your personal information thoughtfully and responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared and the choices available to you when you visit our website, contact us, join our mailing list or make a purchase.

Information We Collect

We may collect the following types of information:

Information You Provide

When you place an order, request information, book an appointment, join our mailing list or contact us, you may provide information such as:

  • Your name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Order and purchase information
  • Messages, inquiries and product preferences
  • Appointment or design consultation details
  • Information submitted in connection with a French Bleue trip, event or experience

Payment Information

Payments are processed securely by Lightspeed Payments or another authorized payment provider. French Bleue does not directly store your complete credit or debit card information. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you use our website or online shop, certain information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Pages viewed
  • Links clicked
  • Referring website
  • Approximate geographic location
  • Dates and times of website visits
  • Shopping cart and checkout activity

This information may be collected through cookies, pixels and similar technologies.

How We Use Your Information

French Bleue may use your information to:

  • Process and fulfill purchases
  • Arrange shipping, delivery or local pickup
  • Provide order confirmations and updates
  • Respond to questions and customer service requests
  • Schedule appointments or consultations
  • Communicate about trips, events or other requested services
  • Send marketing emails when you have chosen to receive them
  • Improve our website, online shop and customer experience
  • Understand how customers use our website
  • Prevent fraud and protect our business and customers
  • Maintain business, tax and transaction records
  • Comply with legal and regulatory obligations

Email Marketing

If you join our mailing list, we may send you information about new arrivals, events, sourcing trips, services and other French Bleue news.

You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email. Unsubscribing from marketing messages will not prevent us from sending transactional communications relating to an order, appointment or service you requested.

Cookies and Analytics

Our website and online shop may use cookies and similar technologies to operate essential website functions, remember preferences, understand website traffic, measure marketing performance and provide more relevant advertising.

Some cookies are necessary for the website, shopping cart and checkout to function. Other cookies may be managed through the cookie settings available on our website or through your browser settings. Disabling certain cookies may affect how parts of the website function.

How We Share Information

We may share personal information with trusted service providers when necessary to operate our business. These providers may include:

  • Lightspeed and other ecommerce technology providers
  • Website hosting and management providers, including Wix
  • Payment processors
  • Shipping and delivery providers, including Pirate Ship and applicable carriers
  • Email marketing providers
  • Website analytics and advertising platforms
  • Professional advisers, including accountants, insurers or attorneys
  • Technology, security and fraud-prevention providers

These providers receive only the information reasonably necessary to perform services on our behalf and may process that information under their own privacy policies.

We may also disclose information when required by law, in response to valid legal proceedings, to protect our legal rights or in connection with a sale, merger or transfer of all or part of the business.

French Bleue does not sell personal information in exchange for money. We may use analytics or advertising services that receive limited identifiers or website activity to measure advertising or show relevant content.

Shipping and Delivery

To fulfill an order, we may provide your name, shipping address, telephone number, email address and order details to shipping platforms, delivery providers and carriers. Their handling of this information may also be governed by their respective privacy policies.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain required financial and transaction records, resolve disputes, enforce agreements and meet legal obligations.

Data Security

We use reasonable administrative, technical and organizational measures to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices and Privacy Rights

Depending on where you live, you may have the right to request:

  • Access to the personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • A copy of information you have provided
  • Withdrawal of consent where processing is based on consent
  • Opting out of marketing communications
  • Information about how your personal information has been used or disclosed

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request. Certain information may be retained when required for legal, security, tax or transaction-record purposes.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so that we can review and delete it as appropriate.

Third-Party Websites

Our website may include links to websites or services operated by other organizations. French Bleue is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy as our services, technology or legal obligations change. The revised policy will be posted on this page with an updated revision date.

Contact French Bleue

Questions or requests concerning this Privacy Policy may be directed to:

French Bleue
Apex, North Carolina
Email: Libby@FrenchBleue.com
Phone: 919-355-2052
Website: https://www.frenchbleue.com

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